Need Support?

Contact us through our dedicated client area or via email and we will reply to you in maximum 24 hours

Your Client Area

If required raise a ticket from the Client Area. We will reply to you and you will have the ability to keep track of everything related to your account from one place.

Login to Client Area

Email Support

We certainly support via email as well although this method is preferred for general question about the services we provide.

Send Email

Key Features of melcado

No set up fees - no contract - privacy

Latest generation hardware

Customers can reap the benefits of a stable and scalable infrastructure. The architecture ensures no point of failure in our network because it has been designed with redundancy on all core components.

99.9% Uptime Guaranteed

We know that you need your website, applications and databases to be always available for your business and your customers. This is why we can offer the following warranty: 99.99% uptime guarantee because your service need to be available 24x7 all year round.

Highest Security Standards

The datacentres are managed using best practice security and access control, with fire suppression equipment, N+1 Uninterruptible Power Supply system and N+1 diesel generators guaranteeing that failure of one module will not impact system operation.